This course focuses on helping working professionals with the essential skills in handling telephone calls professionally, confidently and effectively. It also provides you with the techniques on dealing with the common types of difficult customer situations that you come across in your daily encounters with them.
Full Time
1 Day
8
Course Fee Payable | ||
---|---|---|
Original Fee | Before GST | With GST (9%) |
Course Fee | $300.00 | $327.00 |