WSQ People Change Management

TGS-2019504486

Course Overview

This course equips change agents in management roles, including Team Leaders, Executives, and Managers, with the skills and knowledge to effectively implement and manage change within their organisations. Learners will explore legal and ethical considerations, organisational policies, and industry standards related to change management. The course covers key concepts of a learning organisation, opportunities for growth, enterprising behaviour, risk management, and the application of change management theories. Practical components include anticipating consequences of change, addressing team leaders’ needs, and sharing lessons learned


Training Type

Full Time


Who Should Attend

The course applies to all sectors and targets change agents currently in management roles or aspiring leaders which include but not limited to Team Leaders, high potential Executives, Department Managers, Manager, Senior Managers, Assistant Directors and Deputy Directors.


Course Duration

2 Days


Total Training Duration (Hour)

16


Course Outline
Chapter 1: Innovation and Change
  • 1.1 Introduction of change and innovation
  • 1.2 Forces for change
  • 1.3 Considerations Prior to Introduce Change


Chapter 2: Foster an Innovative Change Culture
  • 2.1 Create a learning organisation
  • 2.2 Encourage a Culture of Innovation
  • 2.3 Change Management Models
  • 2.4 Collaborate with Stakeholders
  • 2.5 Overcome Resistance to Change
  • 2.6 Communicate plan for change implementation


Chapter 3: Monitor and Evaluate Change
  • 3.1 Monitor Change
  • 3.2 Evaluate Change

Course Learning Outcome
  • Identify legal and ethical considerations relating to change management
  • Use organisational policies and procedures relating to the change management
  • Use relevant professional or industry codes of practice and standards relating to change management
  • Describe the key concepts, importance and characteristics of a learning organisation that supports the development of individuals within the team and work environment
  • Identify opportunities for growth or improvement based on current achievements
  • Support enterprising behaviour and risk taking among team leaders by modelling enterprising behaviours and rewarding innovation to encourage desired behaviours
  • Differentiate between the attributes of positive and negative risks
  • Apply theories and principles of change management
  • Assign roles and responsibilities to implement change strategies and processes
  • Work with team leaders to anticipate and plan for predictable consequences of change by applying systems thinking
  • Identify systems and behaviours that may support or limit implementation activities to facilitate implementation
  • Demonstrate empathy by acknowledging and addressing the feelings and perspectives of team leaders arising from the impact of change implementation to ensure individual needs are addressed
  • Identify competencies to help individuals and teams to respond positively to change
  • Keep abreast of change management systems and processes by subscribing to diverse learning channels and participating in peer discussion platforms to enhance own knowledge for workplace application
  • Analyse data and feedback from team leaders to establish trends and identify actions and resources required to ensure change processes generate required benefits
  • Develop and review systems to share learnings from change implementation processes to guide future actions for improvement

Pre-requisites
  • Communicate to staff and colleagues effectively about information and ideas
  • Solve problems to achieve optimal result in business units
  • Collect, analyse and organise information to review data critically
  • Plan and organise resources and activities to complete work activities within specific time frames
  • WPLN levels
  • Learners are assumed to be able to demonstrate:
  • English listening and speaking skills at a level equivalent to ES Literacy Level 5
  • English reading and writing skills at a level equivalent to ES Literacy Level 5
  • Numeracy skills at a level equivalent to ES Literacy Level 5



Funding Information

01 Jan 2020 To 22 Aug 2025


Price
Course Fee Payable
Original Fee Before GST With GST (9%)
Course Fee $650.00 $708.50
Individual Pricing (Fee payable to Training Provider) Before GST With GST (9%)
Individual (Baseline) $325.00 $383.50
Individual (MCES) $195.00 $253.50
Corporate Pricing (Fee payable to Training Provider)
SME Before GST With GST (9%)
Corporate (SME) $195.00 $253.50
Non-SME Before GST With GST (9%)
Corporate (Non-SME, Baseline) $325.00 $383.50
Corporate (Non-SME, MCES) $195.00 $253.50

Company Sponsored Funding Types

  • SME
  • Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
  • 70% of course fee funded
  • Non-SME (Baseline)
  • Non-SME companies, employee is Singaporean or PR aged below 40
  • 50% of course fee funded
  • Non-SME (MCES)
  • Non-SME companies, employee is Singaporean aged 40 years and above
  • 70% of course fee funded


Absentee Payroll Funding for Companies:

  • $4.50 per training hour capped at $100,000 per enterprise per calendar year


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Self-sponsored Funding Types

  • MCES
  • Singaporean aged 40 years and above
  • 70% of course fee funded
  • Normal
  • Singaporean / PR aged 21 years and above
  • 50% of course fee funded


Please note that prices are subjected to change.
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Keyword Tags
People Management Softskills