WSQ Communicate Effectively as a Team Leader at the Workplace
TGS-2022014002
Course Overview
Effective communication is essential for the success of any business, whether internally with colleagues and teams or externally with clients and the community. Effective communication promotes trust and engagement, encourages productivity and reduces stress and anxiety for all.
Hence it is critical that leaders in the organisation are equipped with the skills and methodology to lead their teams to communicate successfully to drive greater productivity, higher efficiency and performance. This course will provide learners with the necessary competencies to do so.
Training Type
Full Time
Who Should Attend
The audience is supervisory staff with leadership responsibilities, relevant for all sectors
Course Duration
2 Days
Total Training Duration (Hour)
16
Course Outline
Learning Unit 1: Communication For Leaders
- Facts About Communication for Leaders
- Tips For Leaders to Communicate Effectively
- Communicating In Crisis
Learning Unit 2: Organisational Communication Policies and Procedures
- What Are Organisational Communication Policies and Procedures
- Aspects To Consider When Maintaining Channels of Communication in The Workplace
- Manage Challenges in Maintaining Communication Channels
Learning Unit 3: Compliance And Action Plan
- Identify Standards and Regulations in Workplace Communication
- Ensure Staff’s Compliance with Organisational Communication Policies and Work-Related Information
- Apply Relevant Action Plan for Non-Compliance Personne
Learning Unit 4: Addressing Barriers and Implementing Solutions
- Evaluate Gaps and Barriers to Communication
- Evaluate The Effectiveness of The Communications Channel
- Strategies For Organisational and Professional Communication Standard
- Sustainable Communications Plan on Organisational and Professional Standards
Course Learning Outcome
By the end of this course, learners will be able to:
- Recognise the impact and power of effective communication
- Engage the workforce and other relevant partiers to build relationship as a team leader using different communication styles and strategies
- Improve team collaboration by removing communication barriers
- Use effective communication skills to reinforce effective behaviours as a team
Pre-requisites
- Learners must be able to read, write, speak and listen to English at secondary school level
- Learners to have minimum GCE ‘O’ level or ITE certificate education
- Learner should have at least 1 year’s working experience in any industry
Funding Information
04 Jun 2022 To
03 Jun 2026
Course Pre-Requisites
Price
| Course Fee Payable | ||
|---|---|---|
| Original Fee | Before GST | With GST (9%) |
| Course Fee | $420.00 | $457.80 |
| Individual Pricing (Fee payable to Training Provider) | Before GST | With GST (9%) |
| Individual (Baseline) | $210.00 | $247.80 |
| Individual (MCES) | $126.00 | $163.80 |
| Corporate Pricing (Fee payable to Training Provider) | ||
| SME | Before GST | With GST (9%) |
| Corporate (SME) | $126.00 | $163.80 |
| Non-SME | Before GST | With GST (9%) |
| Corporate (Non-SME, Baseline) | $210.00 | $247.80 |
| Corporate (Non-SME, MCES) | $126.00 | $163.80 |
Company Sponsored Funding Types
- SME
- Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
- 70% of course fee funded
- Non-SME (Baseline)
- Non-SME companies, employee is Singaporean or PR aged below 40
- 50% of course fee funded
- Non-SME (MCES)
- Non-SME companies, employee is Singaporean aged 40 years and above
- 70% of course fee funded
Absentee Payroll Funding for Companies:
- $4.50 per training hour capped at $100,000 per enterprise per calendar year
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Self-sponsored Funding Types
- MCES
- Singaporean aged 40 years and above
- 70% of course fee funded
- Normal
- Singaporean / PR aged 21 years and above
- 50% of course fee funded
