In today’s business world and to those who negotiate, relying on data to inform and power the decision we make, it’s crucial for us to strike the balance between data usage and the soft negotiation skills to ensure we get the result we want. The better negotiation skill would give us the confidence to interact better with our stakeholders where emotion, luck and magic have no place in a successful negotiation.
Training Type
Full time
Who Should Attend
The audience is supervisory staff with leadership responsibilities, relevant for all sectors
Course Duration
2 Days
Total Training Duration (Hour)
16
Course Outline
Learning Unit 1: Understanding Business Negotiation
What is Business Negotiation?
Why Business Negotiation is Important?
Areas of Negotiation and its objectives
Learning Unit 2: My Role in Negotiation
Individual roles and accountabilities to achieve organization’s objectives
Parties involved in the negotiation and what are each stakeholder’s objectives in the negotiation
Aware of the other parties’ objectives and position
Learning Unit 3: Are We Ready for Negotiation?
Prepare for negotiation
Formulate gameplan and tactics
Examine the negotiation process in light of own’s position
Rehearse strategies, styles and goals of negotiation
Learning Unit 4: We Could Offer You…
Get your social-cultural norms right that may affect negotiation
Using technology and communication skills to hone our negotiation style
Learning Unit 5: Document Negotiations
Write reports, including comprehensive details of the negotiation, the parties involved, discussions with all parties and the management
Monitor and review agreed actions of the negotiation
Keep parties informed of the outcomes of the negotiation
Course Learning Outcome
By the end of this course, learners will be able to:
Identify negotiation outcomes as per our organisation’s desired position
Explain roles and responsibilities to all involved in the negotiation process
Prepare ourselves while keeping in mind the other parties’ position
Apply socio-culturally sensitive interpersonal skills and negotiation techniques
Document the minutes of the negotiation for evaluation
Pre-requisites
Learners must be able to read, write, speak and listen to English at secondary school level
Learners to have minimum GCE ‘O’ level or ITE certificate education
Learner should have at least 1 year’s working experience in any industry
Funding Information
19 Aug 2022 To 18 Aug 2026
Course Pre-Requisites
Price
Course Fee Payable
Original Fee
Before GST
With GST (9%)
Course Fee
$450.00
$490.50
Individual Pricing (Fee payable to Training Provider)
Before GST
With GST (9%)
Individual (Baseline)
$225.00
$265.50
Individual (MCES)
$135.00
$175.50
Corporate Pricing (Fee payable to Training Provider)
SME
Before GST
With GST (9%)
Corporate (SME)
$135.00
$175.50
Non-SME
Before GST
With GST (9%)
Corporate (Non-SME, Baseline)
$225.00
$265.50
Corporate (Non-SME, MCES)
$135.00
$175.50
Company Sponsored Funding Types
SME
Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
70% of course fee funded
Non-SME (Baseline)
Non-SME companies, employee is Singaporean or PR aged below 40
50% of course fee funded
Non-SME (MCES)
Non-SME companies, employee is Singaporean aged 40 years and above
70% of course fee funded
Absentee Payroll Funding for Companies:
$4.50 per training hour capped at $100,000 per enterprise per calendar year