To prepare users for optimal use of Outlook in the integration of their desktop applications to show how Outlook can be used in most organisational and communication tasks. 

Full Time

1 Day

8

Learning Unit 1: Starting Outlook 

• Start and exit Outlook 
• Recognising the Outlook screen 
• Using Sneak a Peek 



Learning Unit 2: Apply and Manipulate Outlook Program Options 

• File Tab Options (Go through the various options) 

Learning Unit 3: Manipulate Item Tags 

• Assign colour categories 
• Flag messages for follow-up, set reminders 

Learning Unit 4: Arrange the Content Pane 

• Outlook View Options 
• Show/hide Navigation Pane, Reading Pane, To-Do Bar 
• Change view types 

Learning Unit 5: Apply Search and Filter Tools 

• Find messages with Instant Search 
• Sort messages 
• Filter messages 

Learning Unit 6: Print an Outlook Item 

• Outlook print options 

Learning Unit 7: Creating Message 

• Create a new email 
• Enter addresses using To:, CC:, and BCC: (how to show BCC) 
• Enter title and text 

Learning Unit 8: Formatting Message 

• Format message with built-in Styles 

Learning Unit 9: Attached Content to Messages 

• Attach files 
• Attach Outlook items, e.g. Business cards, Calendar 

Create Item Content 

• Insert Screenshots, Clip Art, picture from webpage, hyperlink 

Learning Unit 10: Managing Messages 

• Manage Junk Mail 
• Prevent trusted senders from being blocked 
• Block selected senders 

Learning Unit 11: Managing Contacts 

• Add and delete contact details 
• Create distribution list/contact group 

Learning Unit 12: Working with Calendar 

• Explain the difference between an appointment and a meeting 
• Add, amend and delete appointments 
• Add, amend and delete requests 
• Manipulate Calendar Pane 

Learning Unit 13: Using Task 

• Creating a Task 
• Create a Task from email message 
• Set start and end dates 
• Set priority 
• Update status 
• Update percentage completed 
• Mark a task as completed