This course equips adult learners, mid-career switchers, administrative staff, and team leads with the skills to confidently use new technologies, such as Google Workspace and Gemini AI. These tools improve daily communication, collaboration, and productivity at work. Participants will learn how to navigate and apply core applications—including Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet, Chat, and Gemini—to real-world office scenarios. By the end of the course, learners will be able to independently use these tools to carry out common workplace tasks more efficiently and confidently.

Office workers, business owners, and mid-career professionals.

16 Hours (2 Days)

Learning Unit 1: Discovering Google Workspace and Digital Collaboration Tools

• Overview of Emerging Technologies in the Workplace
• Introduction to Google Workspace Suite
• Understanding the Integration of Google Workspace Tools and Gemini AI for Seamless Team Communication
• Composing Professional Emails Using Gmail
• Creating, Sharing, and Collaborating on Documents
• Scheduling and Managing Meetings

Learning Unit 2: Utilising Google Workspace and Gemini AI for Everyday Tasks

• Using Gemini AI to Generate Summaries and Automate Workflow Tasks
• Understanding Sharing Permissions and Access Levels

Learning Unit 3: Assessing Digital Risks and Best Practices for Safe Collaboration

• Safe Sharing Practices and External Collaboration Considerations
• Applying Best Practices for Minimising Errors
• Measuring Digital Productivity and Efficiency Using Google Tools

Learning Unit 4: Developing and Applying the Performance Metrics for Using Google Tools and Gemini AI

• Evaluating Tool Usage Based on Task Completion and Collaboration Outcomes
• Organising Shared Folders and Applying Consistent Naming Conventions
• Managing Access Rights and Collaborator Roles

Learning Unit 5: Managing System Process and Reporting Faults Effectively

• Identifying and Reporting Common File Access Issues Using Gemini AI Assistance