Coaching My Team for Performance
TGS-2025055125
Course Overview
This course equips participants with the knowledge and skills to be an effective coach.
Through interactive learning and practical application, participants will gain the confidence to
guide and motivate their staff in positive patient interaction. Learners gain a deeper
understanding of coaching concepts through a step-by-step approach, covering how to
develop a coaching plan and implement coaching by building rapport and effective
communication, providing constructive feedback, and managing coaching challenges.
Training Type
Full Time
Who Should Attend
- The course is suitable for management, business owner, manager, supervisor or team leader.
Course Duration
9am-6pm
Total Training Duration (Hour)
16 Hours
Course Outline
Learning Unit 1: Being an Effective Coach
- Define the characteristics and roles of a coach for effective coaching
- Identify the importance of active listening, empathy, and time management for effective
- coaching conversations
- Learn the GROW Coaching Model
Learning Unit 2: Developing a Coaching Plan
- Ask powerful questions to promote self-discovery and learning
- Recognize areas where individuals require development
- Using Generative AI as an assistant for coaching development plan
- Define SMART goals for individual and team performance improvement
Learning Unit 3: Building Rapport and Communication
- Communication styles and their impact on coaching conversations
- Building trust and rapport with team members
- Effective communication techniques
Learning Unit 4: Providing Effective Feedback
- The importance of constructive feedback in coaching
- Techniques for delivering clear, specific, and actionable feedback
- Creating a safe space for feedback exchange
Learning Unit 5: Coaching Challenges and Solutions
- Identify and address common coaching challenges
- Develop strategies to manage conflict and maintain a positive coaching Environment
Course Learning Outcome
By the end of this course, learners will be able to:
- Understand the features of being an effective coach and the coaching frameworks
- Design a coaching plan to address the development needs of the learner
- Engage learners in their development through coaching conversations using rapport building and communication techniques
- Handle feedback in an actionable manner using documentation to achieve development areas
- Implement applicable legal and ethical considerations and standards to manage coaching challenges and solutions
Funding Information
19 May 2025 To 18 May 2027
Course Pre-Requisites
Price
| Course Fee Payable | ||
|---|---|---|
| Original Fee | Before GST | With GST (9%) |
| Course Fee | $900.00 | $981.00 |
| Individual Pricing (Fee payable to Training Provider) | Before GST | With GST (9%) |
| Individual (Baseline) | $450.00 | $531.00 |
| Individual (MCES) | $270.00 | $351.00 |
| Corporate Pricing (Fee payable to Training Provider) | ||
| SME | Before GST | With GST (9%) |
| Corporate (SME) | $270.00 | $351.00 |
| Non-SME | Before GST | With GST (9%) |
| Corporate (Non-SME, Baseline) | $450.00 | $531.00 |
| Corporate (Non-SME, MCES) | $270.00 | $351.00 |
Please note that prices are subjected to change.
