To prepare users for optimal use of Outlook in the integration of their desktop applications to show how Outlook can be used in most organisational and communication tasks. 

Full Time

1 Day

8

STARTING OUTLOOK

• Start and exit Outlook
• Recognise the Outlook screen
• Use Sneak Peek

APPLY AND MANIPULATE OUTLOOK PROGRAM OPTIONS

• File Tab → Options
• Go through the various options available

MANIPULATE ITEM TAGS

• Assign colour categories
• Flag messages for follow-up
• Set reminders

ARRANGE THE CONTENT PANE

• Outlook View Options
• Show/hide Navigation Pane
• Show/hide Reading Pane
• Show/hide To-Do Bar
• Change view types

APPLY SEARCH AND FILTER TOOLS

• Find messages using Instant Search
• Sort messages
• Filter messages

PRINT AN OUTLOOK ITEM

• Use Outlook print options

CREATING MESSAGE

• Create a new email
• Enter addresses using:
• To:
• CC:
• BCC: (including how to show the BCC field)
• Enter subject/title and text

FORMATTING MESSAGE

• Format messages using built-in Styles

ATTACH CONTENT TO MESSAGES

• Attach files
• Attach Outlook items (e.g. Business Cards, Calendar)

CREATE ITEM CONTENT

• Insert screenshots
• Insert Clip Art
• Insert pictures from a webpage
• Insert hyperlinks

MANAGING MESSAGES

• Manage Junk Mail
• Prevent trusted senders from being blocked
• Block selected senders

MANAGING CONTACTS

• Add and delete contact details
• Create distribution lists/contact groups

WORKING WITH CALENDAR

• Explain the difference between an appointment and a meeting
• Add, amend, and delete appointments
• Add, amend, and delete meeting requests
• Manipulate the Calendar Pane

USING TASKS

• Create a Task
• Create a Task from an email message
• Set start and end dates
• Set priority
• Update status
• Update percentage completed
• Mark a task as completed